Sell our ecosystem. We provide the backing.

No. That is precisely the point of the programme: a company can sell under DOT Solutions’ vendor contract and certifications without holding its own. The reseller model exists for that — the partner runs the sale and owns the client relationship, while DOT answers for the product, the implementation and the support. If the company already has a technical team and wants to deliver the projects, the implementation partner model adds training and certification for its consultants, with second-level support from DOT’s team behind it. And if it only wants to open the door without getting involved in delivery, the referral model has no technical requirements at all.

It covers the whole ecosystem, not just the ERP. A partner can sell point of sale, mobile sales, e-commerce, inventory, electronic invoicing, loyalty and business intelligence, alongside SAP Business One and SAP S/4HANA. That is the practical difference from reselling a single licence: a client who needs an ERP also needs to take payments, invoice and understand their data, and every one of those pieces comes from the same provider. For the partner it means an opportunity does not end with one product.

Across Latin America. DOT Solutions has local operations and support in eight countries —Chile, Peru, Colombia, Mexico, Panama, Argentina, Uruguay and Paraguay— and reviews applications from any market in the region, including those without a direct presence yet. The geographic scope of each agreement is defined in the initial conversation, along with the partnership model and the goals for the first year.

It is defined case by case and no single table is published, because the three models in the programme carry very different responsibilities: a referral partner delivers nothing, a reseller runs the full sale, and an implementation partner delivers and invoices the project. The specific agreement depends on the partner’s market, delivery capacity and projected volume, and is discussed before anything is signed. What is fixed are the rules: geographic scope, first-year goals and who answers to the end client are all put in writing.

Applications are reviewed by a person on the channel team, not an automated filter, and a reply arrives within five business days. From there the process has four stages: a meeting to understand the applicant’s operation and decide which model fits, the agreement covering the commercial model and scope, the training —commercial in every case, technical and certified if they will implement— and a first sale done together, where DOT’s team joins the meetings until the partner can run on their own.