Ecosystem · Retail

Unified commerce, from the store to e‑commerce.

One core, six pieces, every channel.

Physical store, mobile sales, e-commerce, marketplaces and delivery all running against the same SAP Business One core, with stock, customers and finances always in sync.

  • One pre-integrated stack for all your channels
  • Real-time stock and inventory across the whole chain
  • Loyalty and promotions at every touchpoint
  • Platform-agnostic infrastructure: we adapt to your setup
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Real-time integration

A continuous flow of information, with zero friction between systems.

All these companies already trust us

100 F Utbol Agronutrition Agrosystems Allnutrition Asics Beauty Plus Bridgestone Bubba Calvin Klein Dbs Beauty Store Dulce Luna Eljapones Ert Explora Family Shop Flores Frutexsa Groupe Seb Havanna Italmod La Mar La Sanguchera 1 La Verita Lacoste Levis Lippi Lo Saldes Lounge Margo Gourmet Osaka Pacel Panchita Porvenir Sendero Superzoo Taglermaq Tanta Tarragona Terra Tommy Hilfiger Trail Varsovienne Wrangler 100 F Utbol Agronutrition Agrosystems Allnutrition Asics Beauty Plus Bridgestone Bubba Calvin Klein Dbs Beauty Store Dulce Luna Eljapones Ert Explora Family Shop Flores Frutexsa Groupe Seb Havanna Italmod La Mar La Sanguchera 1 La Verita Lacoste Levis Lippi Lo Saldes Lounge Margo Gourmet Osaka Pacel Panchita Porvenir Sendero Superzoo Taglermaq Tanta Tarragona Terra Tommy Hilfiger Trail Varsovienne Wrangler

The ecosystem

One core, six pieces to sell on every channel

SAP Business One centralizes finance, inventory and operations; around it, every sales channel and support piece natively connected. Every line is a native integration: orders, payments and stock flow between channels with no re-typing.

The pieces

The complete modern retail stack

The core that centralizes everything

SAP Business One — Sales, inventory, purchasing, operations and finance in a single scalable system with real-time access. The platform for growing companies.

The world leader in point of sale

RetailPro Prism — 9,000+ brands and 185,000+ POS in 128+ countries. Workstations, tablets and mobile with a robust promotions engine, gift cards and unified commerce.

Sell where the customer is

Mobile One — Mobile sales on the floor: your salespeople serve, charge and issue documents right next to the customer, no register needed. Goodbye peak-hour lines.

All your orders, one single flow

BeFlow OMS — Orchestrates e-commerce, marketplace and delivery orders against real stock, coordinating prep and last-mile for every order.

Customers who come back

Loyalty — Points earned on every transaction, redeemable at every point of sale, eGiftCards for your site, and actionable data on every customer.

The foundation that holds it all up

Hostdot — Agnostic infrastructure: we adapt to any platform and brand, with cloud, cybersecurity and full-stack support.

Compliance, without friction

DTE Invoicing — Lowers invoicing operating costs, speeds up collections and meets SII requirements, integrated into the POS and ERP.

Unified commerce

One single channel: the path from multichannel to unified commerce

The integration between RetailPro, e-commerce and SAP lets you sell the whole chain's inventory on any channel, with a consistent experience and no unnecessary trips.

Tienda física

Online

Bodega · Stock

Find in store: buy or reserve online, pick up in store.

Ship to store and ship from store.

Sell store inventory on the online channel.

Full stock management and control over orders, dispatch and deliveries.

Digital payments

Reconciled via DOT Conector

  • Transbank
  • Mercado Pago
  • Getnet
  • Store credit

Store formats

Supported by RetailPro

  • Store
  • Outlet
  • Kiosk
  • Pop-up store
  • Store in store
  • Self-checkout
  • RFID
  • +16 more formats

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Years running retail implementations.

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Years implementing SAP Business One.

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Clients transformed across Latin America.

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Certified professionals.

Why DOT

A complete ecosystem of solutions and services

Consulting, implementation, training, support, development and integration, infrastructure, cloud and cybersecurity — one single partner for the whole cycle.

Proven results

Multinational retailer: full SAP + POS + e-commerce integration with 40% fewer stock errors.

Omnichannel loyalty

Fashion retailers building loyalty with DOT in-store and on digital channels at the same time.

Proven methodology

From assessment to blueprint, configuration and go-live, with project management at every stage.

Retailers already running the ecosystem

100 F Utbol Agronutrition Agrosystems Allnutrition Asics Beauty Plus Bridgestone Bubba Calvin Klein Dbs Beauty Store Dulce Luna Eljapones Ert Explora Family Shop Flores Frutexsa Groupe Seb Havanna Italmod La Mar La Sanguchera 1 La Verita Lacoste Levis Lippi Lo Saldes Lounge Margo Gourmet Osaka Pacel Panchita Porvenir Sendero Superzoo Taglermaq Tanta Tarragona Terra Tommy Hilfiger Trail Varsovienne Wrangler 100 F Utbol Agronutrition Agrosystems Allnutrition Asics Beauty Plus Bridgestone Bubba Calvin Klein Dbs Beauty Store Dulce Luna Eljapones Ert Explora Family Shop Flores Frutexsa Groupe Seb Havanna Italmod La Mar La Sanguchera 1 La Verita Lacoste Levis Lippi Lo Saldes Lounge Margo Gourmet Osaka Pacel Panchita Porvenir Sendero Superzoo Taglermaq Tanta Tarragona Terra Tommy Hilfiger Trail Varsovienne Wrangler

Frequently asked questions

What is the best point of sale system for retail in Chile?

It depends on where the operation stands, and that is the question to answer before comparing products. For a single store, a checkout POS with electronic invoicing is more than enough. The criterion changes with several stores or several channels: the problem stops being the register and becomes whether stock, pricing and customer records are the same everywhere or each system holds its own version. DOT Solutions implements Retail Pro Prism and Mobile One for that scenario: they run on their own and also integrate with whatever ERP the company already has, including SAP Business One, so sales reach accounting and inventory without spreadsheets in between.

When does a point of sale system stop being enough?

There are four concrete signals, and two are enough to say the POS is no longer the right system. First: someone consolidates daily sales in a spreadsheet. Second: the stock the system shows is not what is in the warehouse, and the team already assumes you have to go look. Third: changing a price or a promotion means doing it store by store. Fourth: e-commerce and the physical store hold different inventories, so you sell what you do not have or stop selling what you do. Once these appear, the cost is no longer a new POS license: it is lost sales and rework hours.

Do I need SAP Business One to use the point of sale?

No. Retail Pro Prism, Mobile One and the rest of DOT Solutions' retail ecosystem run on their own, with their own sales, inventory and electronic invoicing. Integrating with an ERP is an optional step, added when the company already has one or when volume justifies it, and it works both with SAP Business One and with whatever ERP the company is running. Many clients start with the point of sale and add the ERP later.

Does the system issue electronic invoices and receipts (DTE) for Chile's tax authority?

Yes. Electronic invoicing is built into the point of sale and the ERP, so the receipt is issued at the register and recorded in the same flow, without a separate system. That includes the electronic shipping note, which from 1 November 2026 requires additional transport data under SII Resolution 154 of 2025 — actual origin and destination, driver and carrier identification, and vehicle plate — a deadline pushed back from 1 May by Resolution 52 of 2026.

Let's talk about optimizing your operation

Every business has different challenges. Tell us yours and our team will show you how our solutions can adapt to generate efficiency, control and measurable results for your company.

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